Shipping policy

Shipping Policy

Order Processing Time

• All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a notification with your tracking information once your order has shipped.

Domestic Shipping (United States)

• We currently ship within the United States.

• Shipping charges for your order will be calculated and displayed at checkout based on the delivery method and your destination.

• Estimated transit times vary depending on the carrier and service selected at checkout.

International Shipping

• At this time, Phase Lock Labs does not ship internationally. We only fulfill orders within the United States.

Lost, Stolen, or Delayed Packages

• Once products are transferred to the carrier, title and risk of loss pass to you.

• We are not liable for shipping delays caused by the carrier, weather events, or transit disruptions. If your tracking indicates a delivery issue or your package is missing, please reach out directly to the shipping carrier to file a claim.

Incorrect Address Disclaimer

• It is the buyer's responsibility to ensure the correct shipping address is entered at checkout. We cannot redirect packages once they have been dispatched. If a package is returned to us due to an incorrect or undeliverable address, you will be responsible for covering the cost of reshipping the item.